Frequently Asked Questions
General
What is a duty pharmacy?
A duty pharmacy is a pharmacy that is open and provides services outside normal working hours (evenings, nights, weekends, and holidays). They are determined by a specific rotation system for each neighborhood/district.
What are the duty pharmacy hours?
Weekdays: Generally 7:00 PM - 8:30 AM
Weekends: Saturday 1:00 PM to Monday 8:30 AM
Public holidays: 24 hours open
Weekends: Saturday 1:00 PM to Monday 8:30 AM
Public holidays: 24 hours open
How often is the information updated?
Duty pharmacy lists are updated daily. Information is obtained from the relevant Chamber of Pharmacists and renewed every day.
Pharmacy
How do I find the nearest duty pharmacy?
- Select your province or district.
- If you have granted location access, pharmacies will be listed in order of proximity to you as the crow flies.
- If you have granted location access, pharmacies will be listed in order of proximity to you as the crow flies.
How does the duty pharmacy map work?
Where you see pharmacy information, you can click the "Directions" link to go directly to the directions screen with map applications.
How do I know if a pharmacy is open?
Each pharmacy card includes a phone number. We recommend calling before going to confirm that it's open.
Service
Do duty pharmacies carry all medications?
Duty pharmacies are required to stock basic medications. For special medications, it would be beneficial to call ahead and ask.
Can I buy medications without a prescription?
You can purchase over-the-counter medications (such as some pain relievers, vitamin and mineral supplements, cold and flu products) from pharmacies.
Do pharmacies provide blood sugar and blood pressure measurements?
Many pharmacies offer these services. It's best to call ahead and ask.
Emergency
What should I do if I can't find any duty pharmacy?
- You can call 112 Emergency Services.
- You can go to the nearest hospital emergency room.
- You can call the Chamber of Pharmacists contact number.
- You can go to the nearest hospital emergency room.
- You can call the Chamber of Pharmacists contact number.
What should I do if I need medication in the middle of the night?
Find the nearest one from the duty pharmacy list and call them. If it's not open, try other duty pharmacies.
What should I do if I can't find the medication I need?
- Call other duty pharmacies.
- Ask if there are equivalent medications.
- If it's not urgent, you can wait until morning.
- If it's vital, go to the hospital emergency room.
- Ask if there are equivalent medications.
- If it's not urgent, you can wait until morning.
- If it's vital, go to the hospital emergency room.
Technical
How do I use it on my mobile device?
Our website is mobile-friendly. You can use it normally through your phone's browser. If you grant location permission, we can show you the nearest pharmacies.
How do I find pharmacies without internet?
Unfortunately, our website requires an internet connection. However, we recommend saving important phone numbers.
How do I report errors in the information?
For any kind of issues, you can use our contact page.
Contact and Support
Where can I find Chamber of Pharmacists contact information?
Chamber of Pharmacists phone numbers for each province are available on the website. You can find them on your province page.
I'm having problems with the website
For any kind of issues, you can use our contact page.
Is this service paid?
No, our website is completely free and supported by advertising revenue.
Special
Are duty pharmacies open during holidays?
Yes, a special duty pharmacy list is created for public holidays and these pharmacies provide 24-hour service.
Do duty pharmacy hours change during Ramadan?
No, duty pharmacy hours do not change during Ramadan. Normal duty hours apply.
Are pharmacies open during severe weather conditions?
Duty pharmacies are required to provide service in all weather conditions. However, during transportation difficulties, it's good to call ahead and check the situation.
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